Terms of Service
Last Updated: January 2025
Acceptance of Terms
By accessing or using the Murmur Intelligence website and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.
Description of Services
Murmur Intelligence provides socio-political intelligence services, including:
- Digital audience segmentation and community analysis
- Narrative mapping and tracking services
- Open-source intelligence (OSINT) collection and analysis
- Custom AI-driven data pipeline development
- Consultation and research services
Use of Our Website
Permitted Use
You may use our website for legitimate business purposes, including:
- Viewing our service offerings and company information
- Reading our blog and research content
- Contacting us for business inquiries
- Accessing publicly available resources
Prohibited Use
You may not:
- Use our website for any unlawful purposes
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of our website
- Copy, distribute, or modify our content without permission
- Use automated systems to scrape or harvest data
Intellectual Property
All content on our website, including text, graphics, logos, and software, is owned by Murmur Intelligence or our licensors and is protected by copyright and other intellectual property laws.
Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal and business purposes, subject to these Terms.
Service Agreements
Specific services provided by Murmur Intelligence are subject to separate service agreements. These Terms govern your use of our website, while service agreements govern our professional services.
User Content
When you submit content to us (e.g., through contact forms), you grant us a non-exclusive license to use that content for business purposes, including responding to inquiries and improving our services.
Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
Disclaimers
No Warranties
Our website and services are provided "as is" without warranties of any kind, either express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.
Information Accuracy
While we strive for accuracy, we make no representations or warranties about the completeness, accuracy, or reliability of information on our website.
Limitation of Liability
In no event shall Murmur Intelligence be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.
Indemnification
You agree to indemnify and hold Murmur Intelligence harmless from any claims, damages, or expenses arising from your use of our website or violation of these Terms.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these external sites.
Termination
We reserve the right to terminate or suspend your access to our website at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users or our business.
Governing Law
These Terms are governed by the laws of South Africa. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of South African courts.
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of significant changes by posting updated Terms on our website with a new "Last Updated" date.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Contact Information
For questions about these Terms of Service, please contact us at:
- Email: contact@murmurint.com
- Website: https://murmurintelligence.com